Solen Energy | Solar & EV Products

Cookie Policy

Last updated: 6th May 2026

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, to provide a better browsing experience, and to provide information to the website owners.

This Cookie Policy explains what cookies we use on our website, why we use them, and how you can manage your cookie preferences.

2. How We Use Cookies

We use cookies and similar technologies for the following purposes:

  • To ensure the website functions correctly (essential cookies)

  • To understand how visitors interact with our website (analytics cookies)

  • To deliver personalised advertisements and measure their effectiveness (marketing cookies)

  • To remember your preferences and settings

3. Types of Cookies We Use

3.1 Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as security, account authentication, shopping cart functionality, and remembering your cookie consent preferences. You cannot opt out of essential cookies as the website cannot operate without them.

cookies-chart-1.jpg

3.2 Analytics Cookies

These cookies help us understand how visitors use our website by collecting anonymous statistical information. This data helps us improve the website and your browsing experience. Analytics cookies are only activated when you give your consent.

cookies-chart-2.jpg

When Google Consent Mode v2 is active on this website, Google Analytics scripts load on every page but do not collect identifiable data until you grant analytics consent. This allows Google to provide modelled statistical data (aggregated, non-personal) even when individual consent has not been granted, helping us understand general traffic patterns while respecting your privacy choices.


3.3 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns. Marketing cookies are only activated when you give your consent.

cookies-chart-3.jpg


4. Managing Your Cookie Preferences

When you first visit our website, a cookie consent banner is displayed giving you the option to:

Accept All — enables all cookie categories (essential, analytics, and marketing)

Reject Non-Essential — enables only essential cookies required for the website to function

Manage Preferences — allows you to choose which specific categories of cookies to enable or disable


You can change your cookie preferences at any time by clicking the "Cookie Preferences" link available in the website footer or navigation menu. When you update your preferences, the change takes effect immediately for analytics and marketing cookies.

4.1 Browser-Level Cookie Controls

In addition to the controls on our website, most web browsers allow you to manage cookies through browser settings. You can typically:

  • View what cookies are stored and delete individual cookies

  • Block third-party cookies

  • Block cookies from specific websites

  • Block all cookies

  • Delete all cookies when you close your browser

Please note that blocking all cookies may affect the functionality of this and many other websites you visit.

For instructions specific to your browser:

  • Chrome: Settings > Privacy and Security > Cookies

  • Firefox: Settings > Privacy & Security > Cookies and Site Data

  • Safari: Preferences > Privacy > Cookies and Website Data

  • Edge: Settings > Cookies and Site Permissions

5. How We Record Your Consent

When you make a cookie consent decision (accept all, reject non-essential, or save custom preferences), we record an anonymised log of that decision for compliance purposes. This log includes:

  • A one-way hash of your IP address (not your actual IP address)

  • A one-way hash of your browser type (not your actual browser details)

  • Which cookie categories you consented to

  • The date and time of your decision

  • Which version of this cookie policy was in effect

This information cannot be used to personally identify you. It is retained for 24 months to demonstrate compliance with data protection regulations, after which it is automatically deleted.

6. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these cookies. The third parties listed in the cookie tables above have their own privacy and cookie policies, and we encourage you to review them:

7. Google Tag Manager

This website uses Google Tag Manager (GTM), a tag management system that allows us to manage tracking and analytics tags on the website. GTM itself does not use cookies or collect personal data. However, tags deployed through GTM (such as Google Analytics or advertising pixels) may set their own cookies as described in the tables above.

Any tracking tags deployed through GTM are subject to the same consent controls described in this policy. Tags categorised as analytics will only fire when you have granted analytics consent, and tags categorised as marketing will only fire when you have granted marketing consent.

8. Custom Tracking Scripts

Our website may include additional tracking or functionality scripts configured by or authorised third parties (such as an SEO or marketing agency). These scripts are loaded after the page has finished rendering and do not block page display. Consent management for any tracking within these scripts is handled by the script provider (typically through Google Tag Manager).

9. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for operational, legal, or regulatory reasons. The "Last updated" date at the top of this policy indicates when it was last revised. We encourage you to review this policy periodically.

If we make material changes to how we use cookies, we will reset the cookie consent banner so that you can review and update your preferences.